The Water Pollution Control Department has historically used a “city-wide average” calculation to determine consumption charges for new residential sewer bills for customers without historical usages available. The average is calculated using residential water consumption of all such customers with the exception of those having no usage or usage greater than 100 ccf (hundred cubic feet) in a one-month period. The amount changes every year, causing confusion for customers, and making it more difficult to do comparisons from year to year as well as revenue projections.
Due to the complexity of building this logic into the new utility billing system, and after discussing common billing practices with surrounding jurisdictions, the Water Pollution Control Department would like to change this practice to use a set 6 ccf (hundred cubic feet) for any residential customer without usage history. Based on our discussions, this would be lower than surrounding areas, and more truly capture the average usage of our residential customers.